var modules = new Array(); var string_modules = new Array(); modules[modules.length] = '1'; string_modules[modules.length] = 'hotels'; var termsandconditions = "<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><html> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <TITLE> Operating Procedures - </TITLE> <meta name="keywords" content=""> <meta name="description" content=""> <link rel="shortcut icon" href="http://www.bookingvenice.eu/images_dir/favicon.ico" /> <link rel="help" href="http://www.bookingvenice.eu/alberghi.html" /> <link href="http://www.bookingvenice.eu/include/css/newcommon.css" media="all" rel="stylesheet" type="text/css"> </head> <body onLoad=""> <p><font size="2"><span style="font-weight: bold;">Payment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><br /></font><font size="2"><font size="2"><span style="text-decoration: underline;">Instantly Confirming Hotels</span>: the payment, by credit card, is automatic and for the total amount due.<br /><span style="text-decoration: underline;">Hotels on Request</span>: the payment, by credit card, is delayed until the final confirmation of the booking. Untill the confirmation the credit card data is kept by the bank only, not known by Hotels Click, and used only as guarantee. <br /></font><font size="2"><span style="font-weight: bold;">Currency&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><br />Costs are shown in the requested currency<br /><span style="font-weight: bold;">Inclusive and non&nbsp;Inclusive&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><br />The prices shown are inclusive of all taxes and breakfast, unless stated.<br /><span style="font-weight: bold;">Inclusive services&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><br />All other extras are not included&nbsp; for example phone calls, laundry, minibar, and will be paid directly at the hotel.<br /><span style="font-weight: bold;">Amendment and cancellations</span></font><br /><span style="text-decoration: underline;">Cancellation deadline definition</span><br />The deadline for a cancellation is always shown on the customer data section (where the customer enters their details before booking) along with a review of which hotel was chosen and the price. The deadline expiresat 12.00pm CET, that day. The deadline is also given on the booking confirmation email.<br />a) <span style="font-weight: bold;">Pending Bookings</span><br />1) No charges or penalties are applicable to pending bookings.<br />b) <span style="font-weight: bold;">Confirmed Bookings</span><br />HotelsClick issues a cancellation deadline with every booking. This deadline is usually 5 days before arrival but can change depending on the hotel or the duration of the stay. The deadline is clearly displayed before booking and also on the booking confirmation.<br /><span style="text-decoration: underline;">Cancelling before the deadline</span><br /></font></p><font size="2">If you cancel your hotel before the deadline you will be subject to an administration fee. </font><font size="2">The administration fee is Eur 25,00; GBP 17,00; SKR 227,00; DKK 187,00; AUD 43,00; USD 33,00 CAD 39,00; JPY 3899,00; NOK 205,00; NZD 47,00; BRL 69,00; CHF 40,00; CNY 254,00 depending on the currency the booking was made in.</font><br /><font size="2" style="text-decoration: underline;">Cancelling after the deadline</font><br /><font size="2">If you cancel the reservation after the deadline is passed your booking will be subject to the first nights charge on every room pertaining to that booking.</font><br /><font size="2" style="text-decoration: underline;">Cancelling within a fair period/special event</font><br /><font size="2">If you cancel your booking within a fair period you may be subject to 100% of the cost of the reservation. A fair period is an event that packs the city like the Munich Beer Festival or Paris or Milan fashion weeks.</font><p><font size="2">c) <span style="font-weight: bold;">Early Check Out</span><br />1) If the client leaves the hotel earlier than stated in the booking or arrives at the hotel after the foreseen date of arrival, the whole amount for the stay will have to be paid, and it will not be possible to make an amendment/cancellation.</font><font size="2"><font size="2"><br /><span style="font-weight: bold;">Voucher</span><br />Hotelsclick will send confirmation of&nbsp;the booking via e-mail, with a reference number and an access password. It is necessary to print out this voucher and hand it in at the hotel reception upon arrival.<br />The complete terms and condition text can be read on line via this link - <a href="http://www.hotelsclick.com/information/terms.html" target="_new">Terms and conditions</a>.</font></font></p><p><font size="2"><font size="2">Once a customer has made a booking with HotelsClick it is then the responsibility of the customer to ensure they have received a confirmation email. HotelsClick make no provision for customers who do not empty their inboxes or claim not to have received the confirmation emails. HotelsClick has an automatic mailing system that sends emails directly to the address that the customer specifies. Any customers who have not received a confirmation email from HotelsClick should contact us immediately so we can resend the email, send a fax or post your voucher. <br /></font></font></p> </body></html>"